Call Center Service

In the era of outsourcing, call centers are appreciated to drift the next wave of customer value creation. Our team of experts is well-versed with customer relationship management (CRM) and in leveraging technologies to optimum benefit so as to create a “perfect storm”.

An array of contact center services provided by Ayant Software had successfully met the end-to-end customer service needs of our global clientele. Our state-of-the-art contact centers serve various business segments of our clients for cost cutting benefits, enhancing the performance and accessing our best-of-breed skills.

The Call Center services that are being outsourced include:

  • Inbound Call Center
  • Outbound Call Center
  • Telemarketing Services
  • Technical Helpdesk Services
  • Computer Aided Telephone Interviewing (CATI) Services
  • Disaster Recovery (DR) Services
  • Email Support Services
  • Live Chat Support Services